KROTHAPALLI, Bhavani; JNANA MURTHY, Chandan; TODD SUNDER SINGH, Jim. Cross-Industry Enterprise Integration: Best Practices from Insurance and Retail. Journal of Science & Technology, Ahmedabad, India, v. 3, n. 2, p. 46–97, 2022. Disponível em: https://thesciencebrigade.org/jst/article/view/290. Acesso em: 7 mar. 2026.