Harnessing AI for BPM: Streamlining Complex Workflows and Enhancing Efficiency. Journal of Artificial Intelligence Research, Ahmedabad, India, v. 3, n. 1, p. 386–431, 2023. Disponível em: https://thesciencebrigade.org/JAIR/article/view/522. Acesso em: 17 mar. 2026.